A Foundational Framework

For the Organization in the Digital Age

The goal of the NetJMC framework is to ensure that people understand that we are talking about the intersection of people, workplace and technology — that’s to say the organization in the digital age. It is not a conversation about technology.


Read about the 2017 report.


Goals of this framework:

  • Enable management and practitioners to understand how people and organizational characteristics are critical, even important than technology, as we move deeper into the digital age.
  • Facilitate self-assessment of digital maturity from the internal perspective by underlining the fact that digital inside impacts digital outside. A digitally-savvy workforce is a pre-requisite for success in the business world today.
  • Provide a framework and food for thought when people are defining priorities and action areas within their organization.

This multidimensional foundational framework is based on nine dimensions which are then transposed to a 3-level maturity scale.  Organizations can self-assess their internal digital maturity by taking the digital workplace survey and receiving their Scorecard.


See the scope of the research in 2016: Core section. Extended section.