Year 9

2016  –  2015  –   2014  –   2013


col_netjmc

The Organization in the Digital Age

128 pages, published 2015

The Digital Workplace Framework

  • 2014 Scorecard Results
  • Capabilities: Individual
  • Capabilities: Business
  • Capabilities: Enterprise
  • Enablers: Process
  • Enablers: Structure
  • Enablers: Reach
  • Mindset: Leadership
  • Mindset: Culture
  • Mindset: Asset

Four Business Scenarios

  • The Learning Scenario
  • The Customer Scenario
  • The Agility Scenario
  • The Knowledge Scenario
  • Business Scenario Summary
  • Case: Tata Steel Europe – External Collaboration
  • Case: Ten Brinke Group – Finding and sharing purchasing information
  • Case: Imerys – Sharing Knowledge to Drive Continuous Improvement

A Culture of Trust

  • Sense of Purpose
  • Distributed Decision-making
  • Freedom to Experiment
  • Work Cultures and Digital Transformation
  • Case: Mercy Corps – Global Community of Change Makers

Alive and Vibrant Organization

  • Collaborative and Social
  • Finding People or Information
  • Mobile
  • Video
  • Socialized Performance Management
  • Design of the Physical Workplace
  • Case: Gemalto – Operations Excellence Awards
  • Case: Bosch – Community Management and Enterprise Transformation

Open and Informed

  • Extended Beyond the Organization
  • Informed People, Informed Organization
  • Open and Responsive
  • Customer Relations
  • Case: Société Générale – Celebrating 150 Years
  • Case: Médecins Sans Frontières – Living Up To Its Name

Leadership and Transformation

  • Senior Management
  • Chief Digital Officer
  • Community Manager
  • Change Agents and Activists
  • Impact of Leaders on Change
  • Case: Sanofi Pasteur – Experimenting with New Ways of Working
  • Case: The Guardian – Digital First and Cross Platform Strategy

Digital Workplace,  Strategic Asset

  • Business Goals and Strategy Drivers
  • Ownership and Reporting
  • Decision-Making
  • Information Management
  • Measuring and Evaluating
  • Investments
  • A Coordinated Ecosystem

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